Frankly, Green + Webb
Digital experience experts for the cultural sector.
How we help
We help you to create digital experiences that wow while they deliver.
Our human-centred approach sets us apart. We generate insights that help you make the right decisions at the right times, and pass on knowledge that will see the skills and culture in your organisation grow.
We work with you to steer, streamline and innovate. It means experiences informed from the get-go by what really matters to your audiences. Factoring in what’s important to your organisation. Understanding space, scale and visitor/user numbers to make sure it’s perfectly fit for purpose.
A couple of case studies
How insight enabled a charity to focus social media engagement on connection.
National Trust for Scotland, UK
An independent charity that protects and shares some of Scotland’s most precious historic places and natural landscapes.
Services: Insight for Content Strategy
Tools: User testing, benchmarking, workshops + reports
Delivered: 2020-2021
How research improved a museum website redesign.
The Fine Arts Museums of San Francisco, USA
FAMSF is the largest public arts institution in San Francisco with over 1 million visitors per year
Services: Insight for Web Strategy and UX, User research
Tools: User testing, benchmarking, workshops + reports
Delivered: 2020 – 2023
Who we work with
10 years, big names.
A decade helping cultural organisations design and create landscape-changing experiences proven to draw people deeper. We team with galleries, museums, heritage and cultural organisations with people to reach and a story to tell. In recent years, we’ve been the trusted digital partner of:
– John Stack, Digital Director, Science Museum
“The Science Museum Group is undertaking a step change in its digital output. Driven by the desire to take a user centred and holistic approach to user experience and fulfilling user needs. Working with FG+W we have gained deep knowledge of our audiences and their needs. We are now working with them to plan the museum’s content strategy.”
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